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Where are you located? |
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Reading Eagle Press is located at 340 Court Street, Reading, PA inside of the Reading Eagle building. |
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Q. |
Do you provide pre-press and printing? Do you have an in-house bindery? |
A. |
Reading Eagle Press has both pre-press and print divisions. Our pre-press department offers a full range of state-of-the-art digital capabilities. Our pressroom is equipped with the most up-to-date automated perfecting presses with coating capabilities with a sheet size of up to 40". We also have a full-service, in-house bindery. |
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What kind of work do you specialize in? |
A. |
Reading Eagle Press' pre-press department specializes in customized file and/or final film preparation for any print media. Our pressroom is uniquely equipped to offer printing capabilities on any stock. We produce brochures, annual reports, catalogs, sales sheets, posters and fine art reproductions. |
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Q. |
How quickly can I get an estimate from Reading Eagle Press? |
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Reading Eagle Press strives to get estimates to you when you need them. Use our online Request an Estimate form for the most efficient service, or call toll-free 1.800.633.7222 ext. 5180 or locally at 610.371.5180. |
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Q. |
How can I get the fastest turnaround time without paying overtime costs? |
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Plan ahead! Start working with us before your project is "ready to go to the printer. |
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Q. |
How do you handle problems when they occur? |
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If there is a problem with a job, it is our policy to inform our customers immediately. If possible, we will offer several options for solving the problem. We want to work with you to achieve the best possible result. With Reading Eagle Press, there won't be any unpleasant surprises. We believe in direct, honest communications! |
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Q. |
How can I be sure that I have given you all the components you need to do my job? |
A. |
When you have a tight production schedule, it is important to furnish complete, well organized files. PreFlight software is designed to gather all participating files and fonts and guarantee that all necessary components are included. |
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Q. |
How should I send files to Reading Eagle Press? |
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You can e-mail your files to eaglepress@readingeagle.com or send a Zip Disk or CD-Rom to P.O. Box 582, Reading, PA 19603-0582. |
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Q. |
How can I schedule press “ok's” at hours that are convenient to me? |
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Whenever possible, Reading Eagle Press schedules press "ok's" between 8:00 AM and 4:00 PM. If you prefer to come in at night, let us know ahead of time. But, in order for us to schedule presstime, we must know when we will have approved, final proofs in hand. Plan ahead! Always build in time for changes. Work with your Sales Representative to schedule time to look at proofs and return them to us as quickly as possible. If your proof isn't returned to us on time, you may miss your scheduled presstime. |
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Q. |
How can I check on the status of my job while it's at Reading Eagle Press? |
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Your Sales Representative can quickly check on your job. |
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Q. |
Does Reading Eagle Press deliver or must I pick up my job? |
A. |
Reading Eagle Press has its own delivery trucks as well as Courier Service and Common Carrier Freight. |
