Q. |
Where are you located? |
A.
|
Reading
Eagle Press is located at 340 Court Street, Reading, PA inside of
the Reading Eagle building.
|
| Q. |
Do you
provide pre-press and printing? Do you have an in-house bindery? |
| A. |
Reading
Eagle Press has both pre-press and print divisions. Our pre-press
department offers a full range of state-of-the-art digital
capabilities. Our pressroom is equipped with the most up-to-date
automated perfecting presses with coating capabilities with a
sheet size of up to 40". We also have a full-service,
in-house bindery.
|
| Q. |
What
kind of work do you specialize in? |
| A. |
Reading
Eagle Press' pre-press department specializes in customized file
and/or final film preparation for any print media. Our pressroom
is uniquely equipped to offer printing capabilities on any stock.
We produce brochures, annual reports, catalogs, sales sheets,
posters and fine art reproductions.
|
| Q. |
How
quickly can I get an estimate from Reading Eagle Press? |
| A. |
Reading
Eagle Press strives to get estimates to you when you need them.
Use our online Request an Estimate form
for the most efficient service, or call toll-free 1.800.633.7222
ext. 5180 or locally at 610.371.5180.
|
| Q. |
How can I get the
fastest turnaround time without paying overtime costs? |
| A. |
Plan ahead! Start
working with us before your project is "ready to go to the printer.
|
| Q. |
How do you handle
problems when they occur? |
| A. |
If there is a problem
with a job, it is our policy to inform our customers immediately.
If possible, we will offer several options for solving the
problem. We want to work with you to achieve the best possible
result. With Reading Eagle Press, there won't be any unpleasant
surprises. We believe in direct, honest communications!
|
| Q. |
How can I be sure
that I have given you all the components you need to do my job? |
| A. |
When you have a tight
production schedule, it is important to furnish complete, well
organized files. PreFlight software is designed to gather all
participating files and fonts and guarantee that all necessary
components are included.
|
| Q. |
How should I send
files to Reading Eagle Press? |
| A. |
You can e-mail your
files to eaglepress@readingeagle.com
or send a Zip Disk or CD-Rom to P.O. Box 582, Reading, PA
19603-0582.
|
| Q. |
How can I schedule
press "ok's" at hours that are convenient to me? |
| A. |
Whenever possible,
Reading Eagle Press schedules press "ok's" between 8:00
AM and 4:00 PM. If you prefer to come in at night, let us know
ahead of time. But, in order for us to schedule presstime, we must
know when we will have approved, final proofs in hand. Plan ahead!
Always build in time for changes. Work with your Sales
Representative to schedule time to look at proofs and return them
to us as quickly as possible. If your proof isn't returned to us
on time, you may miss your scheduled presstime.
|
| Q. |
How can I check on
the status of my job while it's at Reading Eagle Press? |
| A. |
Your Sales
Representative can quickly check on your job.
|
| Q. |
Does Reading Eagle
Press deliver or must I pick up my job? |
| A. |
Reading Eagle Press
has its own delivery trucks as well as Courier Service and
Common Carrier Freight.
|
